Lisota v. Heartland Dental, LLC

On 3 July 2025, Megan Lisota filed a class action complaint on behalf of patients of a dental practice, Heartland Dental. The Complaint alleges that Heartland Dental and RingCentral unlawfully intercepted patient calls through RingCentral’s AI-powered transcription and sentiment analysis tools, violating the federal Wiretap Act.

On 12 September 2025, the Defendants filed a motion to dismiss, arguing Lisota failed to state a plausible claim. Heartland contends the Act allows one-party consent, which applies since it consented to RingCentral’s call recording. It also argues it acted lawfully as a service provider within the ordinary course of business, and that no “contemporaneous interception” occurred. Finally, defendants assert Lisota suffered no concrete injury, lacking Article III standing, warranting dismissal under Rules 12(b)(1) and 12(b)(6).

This summary is provided for educational and research purposes only and does not constitute legal advice. Allegations described are those made in the filings. Please consult the underlying source documents.